Keywords

program effectiveness, quality improvement, higher education, case study

Abstract

Major Advisors: Suzanne Martin, Ph.D., Laura Blasi, Ph.D. Universities in the United States of America are faced with numerous challenges concerning quality assurance such as the quest for Continuous Quality Improvement. Implementation of technology has been a priority of many developing institutions of higher education. A large metropolitan institution of higher education has put into practice a technology based, on-line program quality assessment system, for its academic and administrative programs. This dissertation was a study of the changes reported over four years, 2001-2005, within ten initial teacher preparation undergraduate programs at the College of Education at this institution. Using a mixed method approach, this study addressed the following primary questions: 1. Since the system was introduced; a. Has the process of monitoring quality in the academic units changed? b. If changes have occurred in the program plans, how have they been documented and implemented? 2. What are the limitations/benefits of the system, as perceived by its users? This study is a case for its readers to understand the process of quality improvement as practiced in a college of education within a metropolitan university.

Notes

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Graduation Date

2006

Semester

Spring

Advisor

Martin, Suzanne

Degree

Doctor of Philosophy (Ph.D.)

College

College of Education

Department

Educational Research, Technology, and Leadership

Degree Program

Instructional Technology/Media

Format

application/pdf

Identifier

CFE0001042

URL

http://purl.fcla.edu/fcla/etd/CFE0001042

Language

English

Length of Campus-only Access

None

Access Status

Doctoral Dissertation (Open Access)

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