Title

Is Empathy Essential for High-Quality Customer Service?

Publication Date

8-17-2015

Original Citation

Abraham Pizam "Is Empathy Essential for High-Quality Customer Service." International Journal of Hospitality Management, Vol. 49 pp. (2015)

Number of Pages

149-150

Document Type

Commentary

Language

English

Source Title

International Journal of Hospitality Management

Volume

49

College

Rosen College of Hospitality Management

Location

Rosen College of Hospitality Management

This document is currently not available for download.

http://dx.doi.org/10.1016/j.ijhm.2015.08.001

" title="View via DOI" target="_blank" class="btn" > View via DOI


Share

COinS