Keywords

Technical communication in france, survey of french technical communicators, french perspective on technical writing, international technical documentation, intercultural collaboration strategies, cultural studies, globalization, localization, translation, hall's high context and low context cultures, hofstede's individualism versus collectivism dimension

Abstract

This thesis explores the cultural considerations American technical communicators must address when working with French colleagues and when creating technical documentation for French audiences. A review of the literature on intercultural communication theory was conducted, along with a review of the limited research on technical communication in France and the needs of French audiences. A qualitative online survey of French technical communicators was also conducted. Through this survey, French technical communicators reported on their intercultural beliefs, experiences, and practices, and information, language, and cultural needs. Survey responses were analyzed using inductive thematic analysis. Two main themes were developed as a result of this analysis: the importance of adapting content to French audiences, and the cultural differences between French and American information needs and communication styles. Survey findings are combined with theoretical and practical literature to offer American technical communicators guidance for successful intercultural interactions. This thesis concludes with suggestions for future practice and research in intercultural technical communication.

Notes

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Graduation Date

2013

Semester

Summer

Advisor

Flammia, Madelyn

Degree

Master of Arts (M.A.)

College

College of Arts and Humanities

Department

English

Degree Program

English; Technical Communications

Format

application/pdf

Identifier

CFE0004944

URL

http://purl.fcla.edu/fcla/etd/CFE0004944

Language

English

Release Date

August 2013

Length of Campus-only Access

None

Access Status

Masters Thesis (Open Access)

Subjects

Arts and Humanities -- Dissertations, Academic, Dissertations, Academic -- Arts and Humanities

Restricted to the UCF community until August 2013; it will then be open access.

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