Keywords

Virtual teams, intercultural, ethics, culture, trust, cultural differences, technology, language

Abstract

This thesis examines the ethical challenges faced by technical communicators working in global virtual teams. Virtual teams usage are becoming increasingly more popular and diverse. As a result, it is valuable for technical communicators to understand and recognize the challenges that are faced within global virtual teams in order to find solutions and preventive measures for these challenges. The ethical challenges present in global virtual teams were determined by examining the literature on virtual teams and intercultural ethics and conducting a survey of practicing technical communicators who have experience in virtual teams. The purpose of the survey was to determine the ethical challenges that are present for technical communicators and how these issues were resolved. The survey results reveal valuable approaches to resolving and preventing ethical challenges in virtual teams. This thesis contributes to a better understanding of virtual teams and intercultural ethics and examines the ethical challenges that are faced by technical communicators. Furthermore, the thesis presents preventive measures for addressing ethical challenges. Finally, the thesis also provides suggestions for future research into the ethical challenges that are faced within global virtual teams, particularly those related to cultural differences.

Notes

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Graduation Date

2013

Semester

Spring

Advisor

Flammia, Madelyn

Degree

Master of Arts (M.A.)

College

College of Arts and Humanities

Department

English

Degree Program

English; Technical Communications

Format

application/pdf

Identifier

CFE0004653

URL

http://purl.fcla.edu/fcla/etd/CFE0004653

Language

English

Release Date

May 2016

Length of Campus-only Access

3 years

Access Status

Masters Thesis (Open Access)

Subjects

Arts and Humanities -- Dissertations, Academic, Dissertations, Academic -- Arts and Humanities,

Restricted to the UCF community until May 2016; it will then be open access.

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