Professional School Counselors (PSC) have widely reported an inability to do their job as outlined by the American School Counselor Association (ASCA) National Model® due to being consumed with a large number of other duties as assigned. Paralleling this, PSCs have also reported role ambiguity as a major concern of their overall job satisfaction and self-efficacy. Furthermore, there seems to be a general lack of understanding of the school counselor role among various school personnel. The following mixed-methods study was conducted on a Florida middle school throughout its first full year of implementation of the ASCA National Model® in its school. Employee perceptions of school counselors were analyzed throughout the year using qualitative and quantitative measures to identify what changes, if any, occur in faculty perceptions. Furthermore, role ambiguity of school counselors was addressed.
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Doctor of Philosophy (Ph.D.)
College of Community Innovation and Education
Learning Sciences and Educational Research
Curriculum and Instruction
Length of Campus-only Access
Doctoral Dissertation (Campus-only Access)
Kushner Perna, Sheridan, "Employee Perceptions of the Role of the School Counselor Through the ASCA National Model® During the COVID-19 Pandemic" (2022). Electronic Theses and Dissertations, 2020-. 1240.
Restricted to the UCF community until August 2025; it will then be open access.