Abstract

Manufacturing is currently undergoing a fourth industrial revolution, referred to as Industry 4.0, enabled by digital technologies and advances in our ability to collect and use data. Quality 4.0 is the application of Industry 4.0 to enhance the quality function within an organization. Quality practitioners are uniquely positioned within organizations and already possess data application skillsets. Despite a perception that Quality 4.0 will be critical to future success shared by a majority of industry, most companies have not attempted to implement Quality 4.0 strategy, and those that have report very low rates of success. The goal of this study was to understand the challenges and key factors behind implementation of a Quality 4.0 system and develop a model for implementation, highlighting those key factors. The model was developed through literature review, case study analysis, and expert interviews. The model indicated that four main constructs exist in Quality 4.0 deployment, digital strategy, enabling factors, methodologies, and technology. A top-level strategy should be developed to address key technology development themes as well as nontechnical business process themes. Strategy should then be executed in the domain of enabling factors and methodologies with a clear technology application serving as the output. A successful Quality 4.0 implementation will use the technology application to drive tangible quality improvement activities which add value to the business.

Notes

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Graduation Date

2023

Semester

Spring

Advisor

Elshennawy, Ahmad

Degree

Doctor of Philosophy (Ph.D.)

College

College of Engineering and Computer Science

Department

Industrial Engineering and Management Systems

Degree Program

Industrial Engineering

Format

application/pdf

Identifier

CFE0009543; DP0027550

URL

https://purls.library.ucf.edu/go/DP0027550

Language

English

Release Date

May 2023

Length of Campus-only Access

None

Access Status

Doctoral Dissertation (Open Access)

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