Keywords

Organizational Resilience, Team Resilience, Leader Resilience, Employee Resilience, Integrated Resilience

Abstract

Most contemporary organizations work in unsteady environments and are impacted by various types of disruptions that have profound impacts on performance such as natural disasters, globalization, and financial recessions. Due to this, the concept of integrated organizational resilience (IOR) has become an important issue for both academic researchers and practitioners in recent years. A review of the literature shows that much of the research has focused on identifying and measuring the factors that affect OR in an effort to improve organizations' capacity for resilience. While significant research has been conducted in this area, much of the evidence focuses on a limited set of resilience dimensions. Therefore, this research develops a multi-dimensional model of resilience in organizations that defines the relationships between individual dimensions (i.e., employee and leader) and team or unit level behaviors as well as their effect on the overall resilience of an organization. First, a comprehensive and systematic review of the literature was conducted to inductively synthesize an initial conceptual model for IOR. This conceptual model was then be operationalized and a survey-based field study was conducted to empirically refine the model. Exploratory factor analysis and reliability analysis (i.e., Cronbach's Alpha) were used to refine the constructs and then correlation analysis and hierarchical linear model were conducted to evaluate the relationships between resilience characteristics and the factors that affect their development. The final conceptual model illustrates the interrelationships among the internal dimensions of IOR, the critical factors, and relevant management systems that support organizations in becoming more resilient. The results provide insights and guidance for practitioners to evaluate their organizations' resilience capabilities and develop strategies to develop OR in practice. Proactively managing the iv critical factors that affect the development of resilience characteristics in each dimension will allow practitioners to strategically drive the development of a resilient organization.

Completion Date

2024

Semester

Spring

Committee Chair

Keathley, Heather

Degree

Doctor of Philosophy (Ph.D.)

College

College of Engineering and Computer Science

Degree Program

Industrial Engineering

Format

application/pdf

Language

English

Rights

In copyright

Release Date

November 2024

Length of Campus-only Access

None

Access Status

Doctoral Dissertation (Open Access)

Campus Location

Orlando (Main) Campus

Accessibility Status

Meets minimum standards for ETDs/HUTs

Download

Share

COinS