Keywords

burnout, mental health counselor, organizational influences, workplace, work setting

Abstract

This study is a two-part manuscript dissertation that examined the impact of the six organizational influencers of burnout: Workload, Control, Reward, Community, Fairness, and Values on mental health counselors’ (MHCs) burnout, using Maslach’s three subscales of burnout: Emotional Exhaustion, Depersonalization, and Personal Accomplishment. Additionally, Work Setting and Age were assessed for their influence on MHC burnout, when the six organizational influencers were accounted for. The focus on this topic is crucial as burnout has a detrimental effect on counselors, clients, and organizations. The growing population in need of support surpasses the amount of MHCs that our nation has to offer. Since MHC burnout continues to be an issue, despite research on this topic, a less researched perspective is being taken, focusing on organizational interventions versus individual interventions and small to moderate sized agencies and private practices versus large hospital systems. Regression analyses were conducted to analyze the data. Similar to previous research, the findings indicated that Workload remained significant for Emotional Exhaustion and Depersonalization. Additional significant impacts include Reward and Work Setting for Emotional Exhaustion and Control for Depersonalization. Reward remained the single influencer for Personal Accomplishment whether or not Work Setting and Age were accounted for. Recommendations for intervention research was made.

Completion Date

2025

Semester

Summer

Committee Chair

Hagedorn, W. Bryce

Degree

Doctor of Philosophy (Ph.D.)

College

College of Community Innovation and Education

Department

Counselor Education and School Psychology

Format

PDF

Identifier

DP0029551

Language

English

Document Type

Thesis

Campus Location

Orlando (Main) Campus

Download

Share

COinS