Title

The impacts of job characteristics on IS employee satisfaction: A comparison between permanent and temporary employees

Authors

Authors

S. D. Galup; G. Klein;J. J. Jiang

Comments

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Abbreviated Journal Title

J. Comput. Inf. Syst.

Keywords

IS personnel; IS contracting; management of IS; job satisfaction; INFORMATION-SYSTEMS PERSONNEL; FULL-TIME; PSYCHOLOGICAL CONTRACT; PUBLIC-SECTOR; WORK; ATTITUDES; TURNOVER; INVOLVEMENT; NETWORKS; MANAGERS; Computer Science, Information Systems

Abstract

The use of temporary employees in the information systems field continues at a high rate. In order to maintain a quality work environment, an organization must effectively manage both the temporary and permanent work force. A model of satisfaction is constructed based on previous literature and focus groups in three organization that proposes links to satisfaction from the job characteristics of dependence, autonomy, task interdependence, and management support. A survey of employees in public sector and non-profit organizations revealed that both permanent and temporary employees related management support to satisfaction, temporary employees related task interdependence to satisfaction, and permanent employees related job involvement to satisfaction. Follow-up interviews revealed satisfaction of the permanent employees to be negatively impacted by perceived workload imbalances.

Journal Title

Journal of Computer Information Systems

Volume

48

Issue/Number

4

Publication Date

1-1-2008

Document Type

Article

Language

English

First Page

58

Last Page

68

WOS Identifier

WOS:000258274300006

ISSN

0887-4417

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