The relationship of control and learning to project performance

Authors

    Authors

    G. Klein; P. Beranek; B. Martz;J. Jiang

    Comments

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    Abbreviated Journal Title

    Cybern. Syst.

    Keywords

    INFORMATION-SYSTEMS; UNCERTAINTY; TECHNOLOGY; DESIGN; Computer Science, Cybernetics

    Abstract

    Management controls can be divided into two types that can have opposite effects on organizational learning: behavioral controls, which promote efficiency but also stifle much of the learning opportunity, and outcome controls, which foster interaction among stakeholders can add to the learning environment. This article reports on a study that confirms these observations and explores the nature of their direct and indirect influences on project performance. Data from a sample of software development professionals confirms that behavioral controls and learning directly influence project performance, while outcome controls contribute only indirectly through their impact on learning.

    Journal Title

    Cybernetics and Systems

    Volume

    37

    Issue/Number

    2-3

    Publication Date

    1-1-2006

    Document Type

    Article

    Language

    English

    First Page

    137

    Last Page

    150

    WOS Identifier

    WOS:000235611100004

    ISSN

    0196-9722

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