Title
Nurses' Self-Concept and Perceived Quality of Care A Narrative Analysis
Abbreviated Journal Title
J. Nurs. Care Qual.
Keywords
effectiveness; empowerment; patient safety; quality; self-concept; PROFESSIONAL PRACTICE ENVIRONMENTS; MAGNET HOSPITAL CHARACTERISTICS; JOB-SATISFACTION; WORK SATISFACTION; EMPOWERMENT; INTENT; EXPERIENCE; RETENTION; HEALTH; STRAIN; Nursing
Abstract
The perceptions of staff nurses on factors affecting patient care quality and safety have received little attention in the literature. Narrative analysis of comments provided by 106 staff nurses working in a medical-surgical setting revealed that nurses experienced contradictions and unmet expectations related to their professional role. The consequence was feelings of powerlessness, isolation, and low self-esteem, which affected nurses' perceived ability to provide quality patient care and ensure patient safety. This perceived inability to act in a professionally autonomous manner on behalf of patients, in turn, influenced nurses' professional self-concept. Recommendations are offered to enhance nurses' professional self-concept through staff development and policy changes.
Journal Title
Journal of Nursing Care Quality
Volume
26
Issue/Number
1
Publication Date
1-1-2011
Document Type
Article
Language
English
First Page
69
Last Page
77
WOS Identifier
ISSN
1057-3631
Recommended Citation
"Nurses' Self-Concept and Perceived Quality of Care A Narrative Analysis" (2011). Faculty Bibliography 2010s. 1064.
https://stars.library.ucf.edu/facultybib2010/1064
Comments
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