Self-Regulatory Discourse: Corrective or Quiescent?

    Authors

    W. T. Coombs;S. J. Holladay

    Comments

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    Abbreviated Journal Title

    Manag. Commun. Q.

    Keywords

    arousal and acquiescence; dialogue; industry self-regulation; issues; management; MANAGEMENT; ISSUES; Communication; Management

    Abstract

    External organizational discourse can have effects on society through the policies it helps to create or the policies it helps to defeat. One type of external discourse that shapes policies is corporate efforts to create self-regulation and to prevent governmental regulation.. This article explores the use of self-regulatory discourse designed to end public interest in an issue, thereby creating quiescence. The key question resulting from this discussion is whether self-regulatory claims benefit business and society, or merely business.

    Journal Title

    Management Communication Quarterly

    Volume

    25

    Issue/Number

    3

    Publication Date

    1-1-2011

    Document Type

    Article

    Language

    English

    First Page

    494

    Last Page

    510

    WOS Identifier

    WOS:000293795600006

    ISSN

    0893-3189

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