Title

Self-assessed Learning and User Satisfaction in Regional Campus Libraries

Authors

Authors

C. M. Kisby

Comments

Authors: contact us about adding a copy of your work at STARS@ucf.edu

Abbreviated Journal Title

J. Acad. Librariansh.

Keywords

OUTCOMES ASSESSMENT; PERCEPTIONS; SKILLS; Information Science & Library Science

Abstract

Results of a multi-campus survey compare self-assessment of online skills and frequency of use to satisfaction with services. Students who rated skills as high also reported satisfaction with library services. Lower self-assessed skills are associated with lower satisfaction and non-use of services. Librarians may consider using self-assessed learning to improve services.

Journal Title

Journal of Academic Librarianship

Volume

37

Issue/Number

6

Publication Date

1-1-2011

Document Type

Article

Language

English

First Page

523

Last Page

531

WOS Identifier

WOS:000297386600009

ISSN

0099-1333

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