Title
A Focus Group Study of Rural Health Clinic Performance
Abbreviated Journal Title
Fam. Community Health
Keywords
organizational effectiveness; organizational efficiency; organizational; performance; primary health care; rural health clinics (RHCs); PRIMARY CARE PROGRAMS; Family Studies; Public, Environmental & Occupational Health
Abstract
Rural health clinics (RHCs) provide primary health care services to the medically underserved in US rural areas. Although they face unique operational challenges, little research has been conducted to identify factors that contribute to RHC performance (efficiency and effectiveness). To identify such factors as viewed from a management perspective, focus groups were conducted of a national random sample of RHC administrators and managers. Factors identified as contributing to RHC efficiency were (1) sufficient and competent staff and (2) technology, particularly electronic medical record systems. Those contributing to RHC effectiveness were (1) ongoing communication with the community and (2) cooperative and/or satisfied staff.
Journal Title
Family & Community Health
Volume
34
Issue/Number
2
Publication Date
1-1-2011
Document Type
Article
Language
English
First Page
111
Last Page
118
WOS Identifier
ISSN
0160-6379
Recommended Citation
"A Focus Group Study of Rural Health Clinic Performance" (2011). Faculty Bibliography 2010s. 1733.
https://stars.library.ucf.edu/facultybib2010/1733
Comments
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