Illuminating collaboration in emergency health care situations: paramedic-physician collaboration and 3D telepresence technology

    Authors

    D. H. Sonnenwald; H. M. Soderholm; G. F. Welch; B. A. Cairns; J. E. Manning;H. Fuchs

    Comments

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    Abbreviated Journal Title

    Inf. Res.

    Keywords

    VIDEO TECHNOLOGIES; Information Science & Library Science

    Abstract

    Introduction. This paper focuses on paramedics' perspectives regarding paramedic-physician collaboration today, and their perspectives regarding the potential of 3D telepresence technology in the future. Method. Interviews were conducted with forty practicing paramedics. Analysis. The interview data were analysed using open and axial coding. An agreement of 0.82 using Cohen's kappa inter-coder reliability measure was reached. After coding was completed themes and relationships among codes were synthesised using topic memos. Results. Paramedics expressed concern about the lack of respect and trust exhibited towards them by other medical professionals. They discussed how they paint the picture for physicians and the importance of the physician trusting the paramedic. They further reported 3D telepresence technology would make their work visible in ways not previously possible. They also reported the technology would require additional training, changes to existing financial models used in emergency health care, and increased access to physicians. Conclusions. Teaching collaboration skills and strategies to physicians and paramedics could benefit their collaboration today, and increase their readiness to effectively use collaboration technologies in the future.

    Journal Title

    Information Research-an International Electronic Journal

    Volume

    19

    Issue/Number

    2

    Publication Date

    1-1-2014

    Document Type

    Article

    Language

    English

    First Page

    19

    WOS Identifier

    WOS:000340327900007

    ISSN

    1368-1613

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