Keywords

Bilingualism; Job satisfaction; Organizational Commitment; Burnout; Industrial and Organizational Psychology; Turnover Intentions

Abstract

Understanding whether language status functions as a risk or protective factor for employee well-being and retention is essential for developing organizational policies that support workers from varied demographic backgrounds. This study examined how work attitudes such as job satisfaction, organizational commitment, and work engagement are seen among bilingual and monolingual workers and how these outcomes relate to employee burnout and turnover intentions. An outside researcher from Talent Metrics Consulting collected data via an online survey utilizing previously validated measures of job satisfaction, organizational commitment, burnout, work engagement, and turnover intentions. Participants were recruited through online advertising and social sampling obtaining a diverse sample of bilingual and monolingual employees across industries. Responses were analyzed using linear regression analysis to view whether work attitudes predict burnout and turnover intentions among employees. Results indicated that work attitudes collectively predicted burnout at the model level, but individually only organizational commitment emerged as a significant predictor. There were no significant findings regarding differences between bilingual and monolingual workers regarding turnover intentions, nor any significance between burnout influencing turnover intentions among employees. By directly comparing bilingual and monolingual workers' work attitudes, the study evaluates whether bilingualism functions as a risk or protective factor for well-being and retention. Linking these outcomes to burnout and turnover intentions helps extend the limited industrial organizational psychology research that has largely emphasized only the cognitive and economic influences of bilingualism.

Thesis Completion Year

2026

Thesis Completion Semester

Spring

Thesis Chair

Chetta, Michael

College

College of Sciences

Department

Psychology

Thesis Discipline

Industrial and Organizational Psychology

Language

English

Access Status

Open Access

Length of Campus Access

None

Campus Location

Orlando (Main) Campus

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Rights Statement

In Copyright