A quantitative-descriptive study was conducted to determine the relationship between selected work related factors and their impact on job satisfaction/dissatisfaction, and the high turnover rates of nurse assistants in long-term care facilities. Herzberg’s Motivation/Hygiene Theory was used as the theoretical model. The sample consisted of 152 nurse aides employed in 10 randomly selected nursing homes in Denver, Colorado. Data were analyzed by frequency counts, chi-square distributions, and multiple regression analysis. Findings indicated that selected demographic data and method of training were more significant than data regarding length of employment or the number of nursing homes worked in as a nurse aide. Motivating factors of recognition, the work itself, responsibility, and the possibility of growth served as sources of job satisfaction, whereas the hygiene factors of salary, technical supervision, company policies, interpersonal relationships with peers, security, status, and personal life contributed to job dissatisfaction.



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