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Abstract

The year 2020 turned out to be a pivotal annum for the hospitality, event, entertainment, restaurant, sports, tourism and travel industries, and for UCF Rosen College of Hospitality Management as well. The COVID-19 coronavirus pandemic brought these industries to a halt, and at the same time boosted the demand for research in these fields. Predictive analytics and forecasts for the future are current topics of conversation for those who saw revenues dip and furloughs and layoffs increase.

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