Volume 2, Issue 2 (2021) Summer 2021
Assessing Telemedicine Outcomes with Hospitality Principles
Wei Wei and YunYing (Susan) Zhong
Going 'Above and Beyond' in Stressful Customer Interaction
Xiaoxiao Fu and Youcheng Wang
Tourism Competitiveness and Human Development
Robertico Croes, Jorge Ridderstaat, and Valeriya Shapoval
Valuing the Negative Impacts of Harmful Algae Blooms
Sergio Alvarez
Rosen Library and STARS: Shining a Light on the Past and Illuminating the Future of Hospitality & Tourism Industry Research
Susan Vernon-Devlin and Tim Bottorff
Rosen College Hosts Five Important Journals in the Hospitality & Tourism Field
Rosen College of Hospitality Management
Dick Pope Sr. Institute for Tourism Studies
Rosen College of Hospitality Management
Households' Net Financial Wealth as a Determinant of Tourism Demand Cycles: Evidence from US Travel to Selected Caribbean Destinations
Jorge Ridderstaat
The Power of E-commerce in the Hotel Industry
Nan Hua, Wei Wei, and Ahmet Ozturk
Managers from Hell in the Hospitality Industry
Fevzi Okumus
How Could Robots Improve the Customer Experience at a Theme Park
Ady Milman, Dr. Asli Tasci, and Tingting Zhang
Rising from the Ashes of COVID-19 will Need a Sharp Focus on the Numbers
Manuel Rivera, Murat Kizildag, and Robertico Croes
