An important new report by Rosen College researchers should be taken as a wakeup call for the tourism and hospitality industry in the U.S. following the COVID-19 pandemic.
Croes, Robertico R.; Semrad, Kelly; and Rivera, Manuel A., "The State of the Hospitality Industry 2021 Employment Report: COVID-19 Labor Force Legacy" (2021). Dick Pope Sr. Institute Publications. 81. https://stars.library.ucf.edu/dickpope-pubs/81
Croes, Robertico; Semrad, Kelly; and Rivera, Manuel
"Why Employees are Learving and Will Not Return to Work in the Hospitality Industry,"
Rosen Research Review: Vol. 2:
3, Article 1.
Available at: https://stars.library.ucf.edu/rosen-research-review/vol2/iss3/1