The COVID-19 pandemic has hit many business sectors hard, none more so than the hospitality industry. Restaurant employees were already known to report high levels of depression and anxiety, as well as alcohol and drug use. How has the pandemic contributed to these problems? In the first study of its kind, Dr. Diego Bufquin, Dr. Jeong-Yeol Park and Dr. Robin Back from UCF Rosen College of Hospitality Management, along with two collaborators, examine the relationships between restaurant employees’ work status, mental health, substance use, and career turnover intentions during the pandemic.
Bufquin, D., Park, J-Y,. Back, R.M., Viera de Souza Meira, J., Hight, S. K. (2021). Employee work status, mental health, substance use, and career turnover intentions: an examination of restaurant employees during COVID-19. International Journal of Hospitality Management 93 https://doi.org/10.1016/j.ijhm.2020.102764.
Bufquin, Diego; Park, Jeong-Yeol; and Back, Robin
"The Impact of COVID-19 on Restaurant Workers,"
Rosen Research Review: Vol. 2:
3, Article 2.
Available at: https://stars.library.ucf.edu/rosen-research-review/vol2/iss3/2