Abstract
The research by Chi, Badu-Baiden, Kim, Cao, Untaru, Jung, and Han explores how biometric boarding transforms airline travel. Using technology acceptance, agenda setting, and behavioral reasoning theories, the study reveals how ease of use, usefulness, media exposure, and attitudes shape adoption. Findings stress convenience, engagement, and targeted communication, with age and gender influencing responses. For airport managers and designers, the research offers practical strategies for secure, efficient, and passenger-centered boarding systems.
Original Article
Chi, X., Badu-Baiden, F., Kim, S., Cao, J., Untaru, E. N., Jung, H., & Han, H. (2025). Investigation on airline passengers' behaviors for biometric boarding technology: a combined application of TAM, AST, and BRT. Asia Pacific Journal of Tourism Research, 30(2), 247-264.
Recommended Citation
Chi, Xiaoting; Badu-Baiden, Frank; Kim, Seongseop (Sam); Cao, Junwei; Untaru, Elena-Nicoleta; Jung, Heekyoung; and Han, Heesup
(2026)
"Boarding by Biometrics: How Smart Technology is Reshaping Passenger Experience,"
Rosen Research Review: Vol. 5:
Iss.
1, Article 2.
Available at:
https://stars.library.ucf.edu/rosen-research-review/vol5/iss1/2
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