Knowledge Worker Productivity Enhancement: Issues and Techniques for Creative Professional
Abstract
Knowledge worker productivity is an important aspect of businesses today. More than 50% of the work force is composed of white collar workers and knowledge worker professionals. This fact alone points toward the need for active productivity programs for creative knowledge workers such as scientists, engineers, researchers, managers, and other thought-intensive professions. Although knowledge workers are a significant and increasing portion of the labor pool, most productivity efforts have tended to concentrate on factory operations and other manual labor functions. As businesses move from the industrial age into the information age, manual labor will become a smaller and smaller portion of productivity efforts. Knowledge workers are inherently difficult to measure due to the intangible nature of their work. Consequently a participatory approach directed by management, is required to improve productivity. This research report defines productivity and its attributes for the knowledge worker. The paper describes behavior oriented techniques for improving knowledge worker productivity. It also discusses a management created environment conducive to high knowledge worker productivity.
Notes
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Graduation Date
1990
Semester
Fall
Advisor
Hosni, Yasser A.
Degree
Master of Science (M.S.)
College
College of Engineering
Department
Industrial Engineering and Management Systems
Format
Pages
348 p.
Language
English
Length of Campus-only Access
None
Access Status
Masters Thesis (Open Access)
Identifier
DP0027301
Subjects
Dissertations, Academic -- Engineering; Engineering -- Dissertations, Academic
STARS Citation
Mason, Steven Harold, "Knowledge Worker Productivity Enhancement: Issues and Techniques for Creative Professional" (1990). Retrospective Theses and Dissertations. 4033.
https://stars.library.ucf.edu/rtd/4033
Accessibility Status
Searchable text