Knowledge Worker Productivity Enhancement: Issues and Techniques for Creative Professional

Abstract

Knowledge worker productivity is an important aspect of businesses today. More than 50% of the work force is composed of white collar workers and knowledge worker professionals. This fact alone points toward the need for active productivity programs for creative knowledge workers such as scientists, engineers, researchers, managers, and other thought-intensive professions. Although knowledge workers are a significant and increasing portion of the labor pool, most productivity efforts have tended to concentrate on factory operations and other manual labor functions. As businesses move from the industrial age into the information age, manual labor will become a smaller and smaller portion of productivity efforts. Knowledge workers are inherently difficult to measure due to the intangible nature of their work. Consequently a participatory approach directed by management, is required to improve productivity. This research report defines productivity and its attributes for the knowledge worker. The paper describes behavior oriented techniques for improving knowledge worker productivity. It also discusses a management created environment conducive to high knowledge worker productivity.

Notes

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Graduation Date

1990

Semester

Fall

Advisor

Hosni, Yasser A.

Degree

Master of Science (M.S.)

College

College of Engineering

Department

Industrial Engineering and Management Systems

Format

Print

Pages

348 p.

Language

English

Length of Campus-only Access

None

Access Status

Masters Thesis (Open Access)

Identifier

DP0027301

Subjects

Dissertations, Academic -- Engineering; Engineering -- Dissertations, Academic

Accessibility Status

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