Knowledge Worker Productivity Enhancement: Issues and Techniques for Creative Professional
Knowledge worker productivity is an important aspect of businesses today. More than 50% of the work force is composed of white collar workers and knowledge worker professionals. This fact alone points toward the need for active productivity programs for creative knowledge workers such as scientists, engineers, researchers, managers, and other thought-intensive professions. Although knowledge workers are a significant and increasing portion of the labor pool, most productivity efforts have tended to concentrate on factory operations and other manual labor functions. As businesses move from the industrial age into the information age, manual labor will become a smaller and smaller portion of productivity efforts. Knowledge workers are inherently difficult to measure due to the intangible nature of their work. Consequently a participatory approach directed by management, is required to improve productivity. This research report defines productivity and its attributes for the knowledge worker. The paper describes behavior oriented techniques for improving knowledge worker productivity. It also discusses a management created environment conducive to high knowledge worker productivity.
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Hosni, Yasser A.
Master of Science (M.S.)
College of Engineering
Industrial Engineering and Management Systems
Length of Campus-only Access
Masters Thesis (Open Access)
Dissertations, Academic -- Engineering; Engineering -- Dissertations, Academic
Mason, Steven Harold, "Knowledge Worker Productivity Enhancement: Issues and Techniques for Creative Professional" (1990). Retrospective Theses and Dissertations. 4033.