Title
Consumer Dissatisfaction, Complaints, And The Involvement Of Human Resource Personnel In The Hospitality And Tourism Industry
Publication Date
7-1-2009
Publication Title
Journal of Human Resources in Hospitality and Tourism
Volume
8
Issue
2
Number of Pages
234-246
Document Type
Article
Personal Identifier
scopus
DOI Link
https://doi.org/10.1080/15332840802269866
Copyright Status
Unknown
Socpus ID
71049159646 (Scopus)
Source API URL
https://api.elsevier.com/content/abstract/scopus_id/71049159646
STARS Citation
Matusitz, Jonathan and Breen, Gerald Mark, "Consumer Dissatisfaction, Complaints, And The Involvement Of Human Resource Personnel In The Hospitality And Tourism Industry" (2009). Scopus Export 2000s. 11770.
https://stars.library.ucf.edu/scopus2000/11770
COinS