Title
Skills, Training, And Experiences Associated With Success In The Role Of A Convention And Visitors Bureau Executive: An Exploratory Study
Keywords
Convention and visitors bureau executives; Destination Marketing Organizations (DMOs); Job description; Roles
Abstract
The convention and visitors bureau executive plays a number of managerial roles. Selecting the right person to perform these roles necessitates identifying the skills, abilities, training, and experiences that lead to success as a convention and visitors bureau executive. This exploratory study reports data from both a survey of roles and interviews with 22 convention and visitors bureau executives chosen to represent more successful and less successful leaders of small, medium, and large U.S. convention and visitors bureaus. As part of a larger study, this article reports their responses to questions about their perceptions of managerial roles, needed skills, experiences, and training in the effort to identify the competencies needed for their jobs and the reasons that some are successful and others are not. As an exploratory study, this research raises interesting questions about the differences between more successful and less successful convention and visitors bureau executives and the need for further research on this industry and profession.
Publication Date
1-1-2009
Publication Title
Journal of Convention and Event Tourism
Volume
10
Issue
1
Number of Pages
1-26
Document Type
Article
Personal Identifier
scopus
DOI Link
https://doi.org/10.1080/15470140902750952
Copyright Status
Unknown
Socpus ID
61949217365 (Scopus)
Source API URL
https://api.elsevier.com/content/abstract/scopus_id/61949217365
STARS Citation
Ford, Robert C. and Peeper, William C., "Skills, Training, And Experiences Associated With Success In The Role Of A Convention And Visitors Bureau Executive: An Exploratory Study" (2009). Scopus Export 2000s. 12447.
https://stars.library.ucf.edu/scopus2000/12447