Title

A Dialectical Methodology For Decision Support Systems Design

Keywords

Cities and towns; Decision making; Decision support systems; Educational institutions; Management information systems; Transportation; Urban areas

Abstract

The multi-perspective decision-making paradigm is extended to include a dialectical process to assist in developing decision support systems (DSSs) in "wicked" situations with much conflict among stakeholder groups. A dialectical methodology is proposed and applied to a wicked decision problem, namely urban infrastructure management, in order to illustrate the model. The dialectical analysis highlights conflicts among stakeholders and helps to focus DSS design attention on areas that may be problematic during implementation.

Publication Date

1-1-2002

Publication Title

Proceedings of the Annual Hawaii International Conference on System Sciences

Volume

2002-January

Number of Pages

9-17

Document Type

Article; Proceedings Paper

Personal Identifier

scopus

DOI Link

https://doi.org/10.1109/HICSS.2002.994391

Socpus ID

84948684693 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/84948684693

This document is currently not available here.

Share

COinS