Title

A Validation Of The End-User Computing Satisfaction Instrument In Taiwan

Keywords

End-user computing satisfaction; International MIS; User satisfaction

Abstract

This article focuses on the psychometric stability of the end-user computing satisfaction (EUCS) instrument by Doll and Torkzadeh when applied to Taiwanese end-users of typical business software applications. Using a survey of 342 users, this research provides evidence that the instrument is a valid and reliable measure in Taiwanese applications. Given this evidence, managers and software product developers can confidently apply the instrument in the investigation of competing tools, features, and technologies in Taiwan. © 2002 Elsevier Science B.V. All rights reserved.

Publication Date

1-1-2002

Publication Title

Information and Management

Volume

39

Issue

6

Number of Pages

503-511

Document Type

Article

Personal Identifier

scopus

DOI Link

https://doi.org/10.1016/S0378-7206(01)00119-7

Socpus ID

0036567882 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/0036567882

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