Title

Evaluating Stakeholder Management Performance Using A Stakeholder Report Card: The Next Step In Theory And Practice

Keywords

Performance; Report card; Stakeholders

Abstract

In the highly competitive health care environment, the survival of an organization may depend on how well powerful stakeholders are managed. Yet, the existing strategic stakeholder management process does not include evaluation of stakeholder management performance. To address this critical gap, this paper proposes a systematic method for evaluation using a stakeholder report card. An example of a physician report card based on this methodology is presented.

Publication Date

1-1-2002

Publication Title

Health Care Management Review

Volume

27

Issue

2

Number of Pages

66-79

Document Type

Review

Personal Identifier

scopus

DOI Link

https://doi.org/10.1097/00004010-200204000-00007

Socpus ID

0036215139 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/0036215139

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