Title
Application Of Service Experiential Learning Opportunities With Deployment Of Six Sigma Problem Solving Teams
Abstract
The Industrial Engineering and Management Systems Department at the University of Central Florida has incorporated service experiential learning opportunities into the curriculum within a Total Quality Improvement course. This graduate level course teaches the Six Sigma body of knowledge, including quality management principles and problem solving tools. It provides just-in-time experiential learning opportunities to reinforce the in-class instruction. This paper will provide examples of Six Sigma tools applied in the project case studies including Voice of the Customer, Design of Experiments, and Benchmarking.
Publication Date
1-1-2005
Publication Title
ASEE Annual Conference and Exposition, Conference Proceedings
Number of Pages
555-564
Document Type
Article; Proceedings Paper
Personal Identifier
scopus
Copyright Status
Unknown
Socpus ID
22544445891 (Scopus)
Source API URL
https://api.elsevier.com/content/abstract/scopus_id/22544445891
STARS Citation
Furterer, Sandra; Crumpton-Young, Lesia; and Bernardinez, Marcela, "Application Of Service Experiential Learning Opportunities With Deployment Of Six Sigma Problem Solving Teams" (2005). Scopus Export 2000s. 4506.
https://stars.library.ucf.edu/scopus2000/4506