Title

A Proposed Research Agenda For The Refinement Of The High Performance Work System Construct In The U.S. Restaurant Industry

Keywords

High performance work practices (HPWP); Human resource management (HRM); Restaurant industry; Strategic human resource management (SHRM)

Abstract

The current research proposes a framework for the investigation and conceptualization of high performance work systems in the U.S. restaurant industry. The projected U.S. restaurant industry sales for 2006 are $511.1 billion according to the National Restaurant Association (National Restaurant Association, 2005). Because of its size and impact on the foodservice industry and the hospitality industry in general, improving the performance of the restaurant industry could help increase overall revenues and guest satisfaction in the foodservice and hospitality industry. By identifying a list of high performance work practices in the industry, a more in-depth exploration of these practices and then organizational policies can be aligned together to help improve overall performance in the U.S. restaurant industry. The current study provides theoretical background and support for the high performance work systems theory. © Copyright (c) by The Haworth Press, Inc. All rights reserved.

Publication Date

8-27-2007

Publication Title

International Journal of Hospitality and Tourism Administration

Volume

8

Issue

4

Number of Pages

99-116

Document Type

Article

Personal Identifier

scopus

DOI Link

https://doi.org/10.1300/J149v08n04_05

Socpus ID

34548813089 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/34548813089

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