Title

A Proposed Framework For Measuring Human Capital Intangible Value Component In Restaurant Organizations Using Economic Value Added

Keywords

Economic value added (EVA); HPWS; Human resource management (HRM); Intangible value; Restaurants; Work practices

Abstract

Those restaurant companies that are able to deliver high performance human resource management, which increases the intangible value of their human capital (HC), and create greater economic value added (EVA) have the potential to compete more effectively. The purpose of this paper is to propose the development of a framework to demonstrate the EVA of an intangible human resource high performance work system (HPWS). When a restaurant firm has the ability to measure the total value (tangible + intangible) of their human resources, then they may choose to engage in a paradigm shift and undergo a fundamental change in philosophy that will enable them to harvest the full potential of their employee's intangible economic value. © 2007 by The Haworth Press, Inc. All rights reserved.

Publication Date

9-28-2007

Publication Title

Journal of Foodservice Business Research

Volume

10

Number of Pages

3-23

Document Type

Article

DOI Link

https://doi.org/10.1300/J369v10n03_02

Socpus ID

38349049149 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/38349049149

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