Title

Improving Group Communication Outcomes With Collaborative Software: The Impact Of Group Size, Media Richness, And Social Presence

Abstract

Project groups are becoming a mainstay in today's work environment. This coupled with globalization has distributed many teams. This makes communication among team members vital to project success. This study evaluates the impact of group size and social presence upon group communication. It compares key communication factors for three different social presence treatments (Face-to-Face without CS support; Face-to-Face with CS support; and distributed with CS support). In addition, it evaluates these impacts with two different group sizes. The results indicate that smaller and higher social presence groups maintain higher levels of communication than larger groups and groups with lower social presence. These results should alert project managers to the difficulty of communication between project team members in distributed global environments. © 2006 IEEE.

Publication Date

10-17-2006

Publication Title

Proceedings of the Annual Hawaii International Conference on System Sciences

Volume

1

Number of Pages

-

Document Type

Article; Proceedings Paper

Personal Identifier

scopus

DOI Link

https://doi.org/10.1109/HICSS.2006.217

Socpus ID

33749641692 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/33749641692

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