Using Facebook As A Tool For Informal Peer Support: A Case Example

Keywords

informal support; self-care; Social media; social work practice; support for professionals

Abstract

The social media site (SMS) Facebook can provide social workers with a method to engage in informal peer support. Scholars to date have mainly focused on SMSs such as Facebook as they pertain to clinical interactions with clients, maintaining professionalism especially among social work students, using them for professional or organizational promotion, and using them as an educational tool. Informal peer groups have been found to be an effective tool to combat burnout in high-stress professions such as social work. The use of a SMS such as Facebook for informal peer support could provide additional benefits to social workers beyond what they would experience from offline contact. This article fills a gap in the literature by describing how a group of practicing social workers use a private Facebook group for peer support, informal consultation, emotional support, and personal social connection. Given the continual high rates of job stress and burnout, social workers should consider new and innovative ways to use SMSs such as Facebook to enhance their self-care efforts.

Publication Date

4-2-2016

Publication Title

Social Work Education

Volume

35

Issue

3

Number of Pages

323-332

Document Type

Article

Personal Identifier

scopus

DOI Link

https://doi.org/10.1080/02615479.2016.1154937

Socpus ID

84964444679 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/84964444679

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