Boundary Crossing, Internships, and the Hospitality & Tourism Talent Pipeline
Keywords
Boundary spanning; Developmental knowledge transfer; Industry-academic partnerships; Talent pipeline
Abstract
Given the current recruitment and retention landscape in the hospitality and tourism (H&T) industry due in part to unfavorable impressions of work in the industry and the post-pandemic exodus, hospitality and tourism management (HTM) students and interns are in high demand across the services industries in general. To address recruitment gaps while building a long-term talent pipeline, we propose a novel way to understand the knowledge transfer work that occurs for students during an internship. Boundary crossing provides an industry-focused theoretical perspective for designing, supporting, and valuing the cognitive processes that individuals undergo while interning at a H&T organization.
Publication Date
12-1-2023
Original Citation
Mejia, C., & Wickey-Byrd, J. (2023). Boundary crossing, internships, and the hospitality & tourism talent pipeline. Journal of Hospitality, Leisure, Sport & Tourism Education (Elsevier Science), 33, N.PAG. https://doi.org/10.1016/j.jhlste.2023.100441.
Document Type
Paper
Language
English
Source Title
Journal of Hospitality, Leisure, Sport & Tourism Education
Volume
33
Copyright Status
Unknown
College
Rosen College of Hospitality Management
Location
Rosen College of Hospitality Management
STARS Citation
Mejia, Cynthia and Wickey-Byrd, Jessica, "Boundary Crossing, Internships, and the Hospitality & Tourism Talent Pipeline" (2023). Faculty Scholarship and Creative Works. 1255.
https://stars.library.ucf.edu/ucfscholar/1255