Boundary Crossing, Internships, and the Hospitality & Tourism Talent Pipeline

Keywords

Boundary spanning; Developmental knowledge transfer; Industry-academic partnerships; Talent pipeline

Abstract

Given the current recruitment and retention landscape in the hospitality and tourism (H&T) industry due in part to unfavorable impressions of work in the industry and the post-pandemic exodus, hospitality and tourism management (HTM) students and interns are in high demand across the services industries in general. To address recruitment gaps while building a long-term talent pipeline, we propose a novel way to understand the knowledge transfer work that occurs for students during an internship. Boundary crossing provides an industry-focused theoretical perspective for designing, supporting, and valuing the cognitive processes that individuals undergo while interning at a H&T organization.

Publication Date

12-1-2023

Original Citation

Mejia, C., & Wickey-Byrd, J. (2023). Boundary crossing, internships, and the hospitality & tourism talent pipeline. Journal of Hospitality, Leisure, Sport & Tourism Education (Elsevier Science), 33, N.PAG. https://doi.org/10.1016/j.jhlste.2023.100441.

Document Type

Paper

Language

English

Source Title

Journal of Hospitality, Leisure, Sport & Tourism Education

Volume

33

College

Rosen College of Hospitality Management

Location

Rosen College of Hospitality Management

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