ORCID
0000-0002-7077-6408
Keywords
Primo, Usability Study, User-Experience
Abstract
Usability studies can produce copious datasets that can be challenging to turn into actionable findings. Recorded usability tests, with participants completing multiple tasks, often result in lengthy videos packed with details. The raw observations and data need to be interpreted and contextualized to translate them into real-world improvements for your users. This article describes a study with recorded sessions and how the authors interpreted the findings to inform a variety of changes in their library and discovery service.
Publication Date
10-2023
Original Citation
Miller, K., & Hoeppner, A. (2023). Turning Usability Study OBSERVATIONS Into Actionable IMPROVEMENTS. In Computers in Libraries (Vol. 43, Issue 8, pp. 12–16). Information Today, Inc.
Document Type
Paper
Copyright Status
Author retained
Publication Version
Publisher's version
Rights
This work is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 4.0 International License.
Location
Orlando (Main) Campus
Department
UCF Libraries
Accessibility Status
PDF accessibility verified using Adobe Acrobat Pro Accessibility Checker
STARS Citation
Miller, Katy A. and Hoeppner, Athena R., "Turning Usability Study Observation Into Actionable Improvements" (2023). Faculty Scholarship and Creative Works. 1277.
https://stars.library.ucf.edu/ucfscholar/1277
Included in
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