Primo, Usability Study, User-Experience


Usability studies can produce copious datasets that can be challenging to turn into actionable findings. Recorded usability tests, with participants completing multiple tasks, often result in lengthy videos packed with details. The raw observations and data need to be interpreted and contextualized to translate them into real-world improvements for your users. This article describes a study with recorded sessions and how the authors interpreted the findings to inform a variety of changes in their library and discovery service.

Publication Date


Original Citation

Miller, K., & Hoeppner, A. (2023). Turning Usability Study OBSERVATIONS Into Actionable IMPROVEMENTS. In Computers in Libraries (Vol. 43, Issue 8, pp. 12–16). Information Today, Inc.

Document Type


Publication Version

Publisher's version


Orlando (Main) Campus


UCF Libraries

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