The Impact of Wearable Devices on Employee Wellness Programs: A Study of Hotel Industry Workers

Keywords

Employee commitment; Employee engagement; Employee wellness program; Fitbit; Wearable devices

Abstract

Hospitality workplaces are particularly challenging contexts in which to implement wellness initiatives. The present study implemented a technology-based wellness intervention to improve various aspects of employee wellness in contemporary hotel workplaces. The participants were given a wearable device (Fitbit, used here as an innovative tool) in order to monitor their activity levels and sleep patterns over a 14-day period. Additionally, the participants provided researchers with food diaries in separate electronic form. Information regarding job satisfaction, job engagement, organizational citizenship behaviors, and intention to leave was obtained before and after the observation period. The results demonstrate an increase in physical activity, an increase in healthy food consumption, and a reduction in overall caloric intake. Furthermore, positive changes in employee engagement, job satisfaction, and organizational commitment were noted. Care should be exercised when implementing such interventions in order to ensure data privacy and positive employee relations.

Publication Date

2-1-2021

Document Type

Paper

Language

English

Source Title

International Journal of Hospitality Management

Volume

93

College

Rosen College of Hospitality Management

Location

Rosen College of Hospitality Management

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