Keywords

program management, coordination, interdependence, uncertainty

Abstract

Multiple related software development projects are often managed concurrently and systematically to deliver a complex software system. This approach of managing multiple interdependent projects together to achieve a common goal is called program management (Pellegrinelli, 1997). A software development program can generate the benefits that cannot be achieved by managing projects individually. The software product development program has the special characteristics such as complexity, uncertainty and interdependence (1995). A software product development program can play an active role in managing the uncertainty and interdependence in the software development process. This dissertation is designed to examine the external communication effectiveness of the program team on the interdependence between the program and the larger organizational context. In addition, this dissertation studies the inter-project coordination effectiveness on uncertainty within a program. Based upon organizational Information Processing Theory (IPT) and Resource Dependence Theory (RDT), theoretical frameworks are developed. The proposed research models are tested by surveying software product development programs across a range of industries. The results will contribute to the understanding of multiple-project communication in a program's context. The specific interactions between coordination/communication and the product development characteristics will provide a guideline for the industrial practices.

Notes

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Graduation Date

2008

Advisor

Jiang, James

Degree

Doctor of Philosophy (Ph.D.)

College

College of Business Administration

Department

Management Information Systems

Degree Program

Business Administration

Format

application/pdf

Identifier

CFE0002305

URL

http://purl.fcla.edu/fcla/etd/CFE0002305

Language

English

Release Date

August 2013

Length of Campus-only Access

None

Access Status

Doctoral Dissertation (Open Access)

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