Abstract

Emergency dispatchers report that their jobs are stressful, yet there are few controlled investigations examining their specific psychological complaints. Additionally, research examining the use of interventions directed at alleviating their work-related stress is limited. This study aims to examine the efficacy and feasibility of a mobile application (PTSD Coach) on various indicators of psychosocial well-being among emergency telecommunicator dispatchers. A sample of 117 emergency dispatchers completed self-report psychological mood assessments at baseline, weekly for five weeks during PTSD Coach use and post-treatment. Participant report of psychological symptoms showed statistically significant decreases in mood severity over the period of one month.

Notes

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Graduation Date

2019

Semester

Spring

Advisor

Beidel, Deborah

Degree

Master of Science (M.S.)

College

College of Sciences

Department

Psychology

Degree Program

Psychology Clinical

Format

application/pdf

Identifier

CFE0007556

URL

http://purl.fcla.edu/fcla/etd/CFE0007556

Language

English

Release Date

May 2019

Length of Campus-only Access

None

Access Status

Masters Thesis (Open Access)

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