This article examines the use of a question/comment box in a large course, as a communication strategy to enhance student participation and involvement in the said courses. Specifically, the categories into which questions and comments were coded are reported, and examples of actual messages received are included. In addition, the results of a questionnaire that assessed student perceptions of involvement, instructor quality, course quality, and learning as a result of the question/comment box are reported for male and female lower-division and upper-division students.
Smith, S. W., Kopfman, J. E., & Ahyun, J. (1996). Encouraging feedback in the large college class: The use of a question/comment box. Journal of the Association for Communication Administration, 25(3), 219–230.