The Rosen Research Review is a bi-annual publication of UCF Rosen College of Hospitality Management, in partnership with Research Features. This is not a research journal. It's a magazine based on research, and it reflects the changing times in hospitality research and academia as we work in collaboration with our industry partners to address their needs and share the things we've learned that can help to navigate the future of how we enjoy all aspects of hospitality, events, entertainment, foodservice, restaurants and more.
Each article speaks to a different segment of the hospitality industry and introduces you to experts in the field. We produced this magazine for one reason…to share things we’ve studied that affect how you do business. The magazine is lively and with both electronic and hard copy issues, it's easy to read, save, bookmark and share the content.
Current Issue: Volume 4, Issue 1 (2023) Summer 2023
Just Looking: Tourist Gaze and the Theme Park Experience
Wei Wei, Yanyan Zheng, Nathaniel Line, and Lu Zhang
Theme Park Visitors Prefer Human-like Robots in Customer Service Interactions
Ady Milman and Asli D.A. Tasci
Providing a Clear Foundation for Smart Destinations
Youcheng Wang, Alan Fyall, Ekaterina Sorokina, and Peter Lugosi
Theme Park Knowledge Hub of the Future
Carissa Baker
Towards More Authentic Heritage Destination Experiences
Xiaoxiao Fu, Xiaoli Yi, Vera Shanshan Lin, and Honggen Xiao
Influences on Destination Loyalty
Asli D.A. Tasci, Abdullah Uslu, Dimitrios Stylidis, and Kyle Maurice Woosnam
Saba: 'The Unspoiled Queen'
Kelly Semrad and Bruce Zagers
Beyond a 'Like': Building Parasocial Relationships with Baby Boomers on Facebook
YunYing (Susan) Zhong, Valeriya Shapoval, and James Busser
Unravelling the Tourism–Poverty Nexus
Jorge Ridderstaat, Xiaoxiao Fu, and Bingna Lin
Off-Course: Understanding the Popularity of Alternative Golf Experiences
Juhee Kang, David Kwun, and Jeeyeon (Jeannie) Hahn
Mind the Service Gap: LGBT+ Customers' Hospitality Experience
Heejung (Cheyenne) Ro
Concern or Control?: Gender Stereotyping and Hospitality Leaders
Bendegul Okumus, Wei Xiong, Shiyun Chen, and Fang Fan
