The effects of individualized interactive feedback session on employee involvement, group productivity, and proposal quality

Abstract

An assessment was made of the relationship between interactive feedback and group problem solving effectiveness in an applied industrial setting. Eighty-five production-level employees from Ex-Cell-O (now Airfoil Textron) Aerospace Division, Orlando Plant, participated in Employee Participation Groups and structured one-on-one feedback sessions. It was hypothesized that groups who received specific feedback about their performance would have higher scores on the Group Review Questionnaire, lower scores on the Coordinator Involvement Scale, and have higher quantity and quality group proposals than groups who did not receive this feedback. No significant relationship was found between the Group Review Questionnaire score, or Coordinator Involvement score and performance. Also, no significant difference was found in group productivity between feedback and no-feedback. The primary explanations of lack of significance for this study are possible rater bias and small sample size. A discussion of these results and their implications for future implementations of Employee Involvement groups is included.

Notes

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Graduation Date

1990

Semester

Summer

Advisor

Wooten, William

Degree

Master of Science (M.S.)

College

College of Arts and Sciences

Department

Psychology

Format

PDF

Language

English

Length of Campus-only Access

None

Access Status

Masters Thesis (Open Access)

Identifier

DP0027720

Subjects

Arts and Sciences -- Dissertations, Academic; Dissertations, Academic -- Arts and Sciences

Accessibility Status

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