Impact of supervisor training and leadership style on employee assistance program utilization
Abstract
Supervisory referrals are one of the critical aspects of the employee assistance process and are necessary in order to have an effective and successful program. This study examined the impact of supervisory training in the EAP process on the tendency to refer, as well as the influence of leadership style as defined in terms of Consideration or Initiating Structure behaviors. It was hypothesized that supervisors judged high in Consideration would be more likely to refer subordinates to the EAP program than those judged high in Initiating Structure. Further, the two different leadership styles would tend to refer different types of employee performance problems and supervisors participating in an EAP training session would tend to refer more. Lastly, it was hypothesized that leadership style would interact with EAP training to produce different referral rates. The findings indicate that supervisors judged high in Initiating Structure refer more than those high in Consideration and they refer more for interpersonal problems rather than task-oriented performance problems. Training did not have a significant effect on referring behavior for supervisors and no interaction between leadership style and training was found. It was suggested that modification of the supervisory training may aid in encouraging supervisors to utilize the EAP as a management tool as well as compensate for some of the differences found in referring behavior with regard to leadership style.
Notes
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Graduation Date
1990
Semester
Fall
Advisor
Wooten, William
Degree
Master of Science (M.S.)
College
College of Arts and Sciences
Department
Psychology
Format
Pages
75 p.
Language
English
Length of Campus-only Access
None
Access Status
Masters Thesis (Open Access)
Identifier
DP0027721
Subjects
Arts and Sciences -- Dissertations, Academic; Dissertations, Academic -- Arts and Sciences
STARS Citation
Orten, Valerie J., "Impact of supervisor training and leadership style on employee assistance program utilization" (1990). Retrospective Theses and Dissertations. 4056.
https://stars.library.ucf.edu/rtd/4056
Accessibility Status
Searchable text