High Impact Practices Student Showcase Spring 2026

Shepherd's Hope

Shepherd's Hope

Streaming Media

Course Code

LDR

Course Number

3950

Faculty/Instructor

Virginia Koch

Faculty/Instructor Email

Virginia.Koch@ucf.edu

About the Author

Hi my name is Madisyn DeMar and I am a part of LDR 3950 Leadership in Action: Capstone Experience for LEAD Scholars. I would like to thank my LDR 3950 teacher Virginia Koch and Zamona Bacchus who is the Health Center Manager at the Shepherd’s Hope Winter Garden location. I would also like to thank all the volunteers I worked alongside and Shepherd’s Hope as a whole for allowing me to be a part of such an amazing organization. 

Abstract, Summary, or Creative Statement

For my service learning project I wanted to work with Shepherd’s Hope. Shepherd’s Hope is a non profit organization that provides healthcare to those who are uninsured. Their mission statement is that they are “dedicated to our shared mission to provide free, quality healthcare to the uninsured.” During my time at Shepherd’s Hope I was involved in many different experiences. I learned how to be a discharge coordinator and discharged patients from their clinic visit and was able to give them resources on the next steps of their treatment plans. I also shadowed eligibility and nursing. Both positions allowed me to see how the EPIC system worked, which is their check- in system for patients, and allowed me to gain more patient interaction. I met and volunteered alongside a multitude of doctors, nurses, and students in order to make Shepherd’s Hope's mission statement a reality.

Keywords

LEAD; healthcare; volunteering

Shepherd's Hope


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