Fight for Flight: The Narratives of Human Versus Machine Following Two Aviation Tragedies

Authors

Andrew Prahl, Nanyang Technological University, SingaporeFollow
Rio Kin Ho Leung, Anglo-Chinese School (Independent)Follow
Alicia Ning Shan Chua, Nanyang Technological UniversityFollow

Abstract

This study provides insight into the relationship between human and machine in the professional aviation community following the 737 MAX accidents. Content analysis was conducted on a discussion forum for professional pilots to identify the major topics emerging in discussion of the accidents. A subsequent narrative analysis reveals dominant arguments of human versus machine as zero-sum, surrender to machines, and an epidemic of mistrust. Results are discussed in the context of current issues in human-machine communication, and we discuss what other quickly automating industries can learn from aviation’s experience.

DOI

10.30658/hmc.4.2

Author ORCID Identifier

Andrew Prahl: 0000-0003-3675-3007

Recommended Citation

Prahl, A., Leung, R. K. H., & Chua, A. N. S. (2022). Fight for flight: The narratives of human versus machine following two aviation tragedies. Human-Machine Communication, 4, 27-44. https://doi.org/10.30658/hmc.4.2