With calls across the discipline of communication to use our research to enhance the lived experience of organizational members and employees of all industries, this essay focuses on the often tense communication between university faculty and university leaders. Using communication and business scholarship as our foundation, we recommend communication strategies that should facilitate better communication between university faculty and management. These strategies will not only help faculty and staff overcome disagreements and avoid uncivil discourse, but the strategies can also be applied to uncivil non-academic workplace environments. The authors will also outline how these incivilities and recommended communication strategies play out in actual cases.
VanSlette, S. H., Schaefer, Z. A., & Hagedorn, K. (2014). Strategies for easing faculty-management at institutions of higher education. Journal of the Association for Communication Administration, 33(1), 2-14.