This qualitative study sought to determine the stressors that motivate faculty to seek administrator support and examined faculty experiences of administrator support. Participants were 27 full- and part-time faculty members who completed a seven-item online questionnaire. Findings show that many participants felt unsupported by their administrator while navigating the stressful situations for which they sought help. This lack of support led to negative departmental cultures and faculty feeling insecure, undervalued, and isolated. This study highlights the need for policies and practices designed to build relationships between faculty and administrators. Efforts to improve the faculty-–administrator relationship can lead to increased understanding, promote communication, and create psychologically safe spaces for faculty in distress.
Anderson, L. N., & Garcia, M. A. (2023). “A cog in a wheel that gets it done”: A qualitative study of the experiences of faculty seeking administrator support. Journal of the Association for Communication Administration, 40, 17-38