A collection of Hospitality Management Masters Theses and Doctoral Dissertations.
Theses/Dissertations from 2024
An Examination of Frontline Service Workers' Empathy in a Cobot Team, Emily Anne Broker
An Assessment of the Hotel Customers’ Robotic Service Quality Perceptions: Scale Development and Validation, Ahmet Hacikara
Influence of Information Cues on Intentions to Visit a Green Restaurant: The Moderating Role of Social Class, Hanjin Lee
Unveiling Financial Performance as a Mediator in Vacation Rentals' Valuation: Evidence from the Central Florida Market, Marcos Medeiros
Theses/Dissertations from 2023
Overtourism in Dichotomies: Uncovering Dynamic and Non-Dynamic Costs and Benefits in Three Tourism Destinations, Aarash Baktash
What Makes Travelers Choose Japan Over Other Destinations: The Application of Customer-based Brand Equity Theory and Tourism Xenophilia, Midori Yamazaki
What I Talk About When I Talk About Yijing: A Holistic Framework of Tourists' Aesthetic Experience, Yanyan Zheng
Theses/Dissertations from 2022
The Impact of Social Capital on U.S. Based Destination Marketing Organizations and Interorganizational Relationships, Jeremy Fairley
Virtual vs Face-to-face Business Events: The Effects of Event Type on Attendees' Attitudes and Behavioral Intentions, Maksim Godovykh
Understanding Brand Coolness: An Investigation into Brand Coolness and its Impact on Wine Consumers, Marco Nutta
The Antecedents of Program Satisfaction and Program Loyalty for Hotel Reward Programs, Jill Plumer
Storytelling as a Destination Marketing Strategy: Comparing the Effectiveness of Story and Fact, Wen Zhang
Theses/Dissertations from 2021
The Consumer Based Brand Equity of a Tourism Giga Project in Saudi Arabia: Citizens Gender Comparisons Perspectives of Qiddiya, Ibrahim Hazazi
An Examination of Multi-brand Loyalty Among Hotel Loyalty Program Members, Karima Lanfranco
Customer-based Service Innovation Synergies, Rosa Gabriela Lelo de Larrea Chico
Theses/Dissertations from 2020
Dispositional, Place Perceptions, and Imagination: The Interactive Network of Authenticity, Ying Chao
A Holistic Approach to Asses the Determinants of Travel-Tracking Mobile Application Acceptance, Marcos De Medeiros
Antecedents of Tendency to Help the Victims of Human Trafficking from the Perspective of High-Contact Service Employees in the Lodging Industry, Melissa Farboudi Jahromi
An Investigation into the Pop-up Business Model Using a Grounded Theory Approach in the Food and Beverage Industry, Stephen Hight
Theses/Dissertations from 2019
Motivational Factors and Barriers Affecting Seniors' Decision to Relocate to a Senior Living Facility, Suja Chaulagain
Acculturation and workplace inclusion among immigrant restaurant workers: a study of organizational behavior in hospitality, Mohammed Lefrid
Employee Perceptions of Diversity Management in the Hospitality and Tourism Industry: Scale Development and Model Testing, Trishna Mistry
Determinants of Satisfaction and EWOM in Collaborative Consumption and the Sharing Economy: Timeshare Stays Versus Peer-to-Peer Accommodations, Jennifer Redditt
Dual Branding: An Investigative Look into Dual Branding's Position within the Concept of Brand Alliance in the Hotel Industry, Giulio Ronzoni
Motivations Behind Negative Reviews, Saba Salehi Esfahani
Towards Constructing a Comprehensive Framework of Smart Destinations, Ekaterina Sorokina
Theses/Dissertations from 2018
Destination Image and Tourist's Imagination: The Forgotten Component, Jalayer Khalilzadeh
Comparing Self-Service Technologies and Human Interaction Services in the Hotel Industry, Soona Park
Driving Towards Sustainability: A Case Study of the Facilitators and Inhibitors of Electrifying Drive Tourism within the United States National Park System, Amanda Templeton
Theses/Dissertations from 2017
Determinants of continuance intention and word of mouth for hotel branded mobile app users., Liza Cobos
Assessment of Physical Workload, Ergonomic Problems and Prevalence of Pain among Low Wage Hotel Housekeepers in Orlando, Rachel Mammen
Theses/Dissertations from 2016
Tourist responses to potential climate change impacts and adaptation measures in Florida's coastal destinations, Roberta Atzori
The Effect of Employee Behaviors on Consumers' Emotions and Behavioral Intentions in Positive Service Encounters, Yoshimasa Kageyama
The Effect Of Brand Diversification And Systematic Risk On Firm Shareholder Wealth: The Case Of Brinker International, Inc., Abdullah Makki
Team Cohesion in the Restaurant Industry: The Influence of Core Evaluations, Marissa Orlowski
Antecedents of Emotional Labor and Job Satisfaction in the Hospitality Industry, Valeriya Shapoval
Theses/Dissertations from 2015
Conditions Associated with Increased Risk of Fraud: A Model for Publicly Traded Restaurant Companies, Elizabeth Yost
Theses/Dissertations from 2014
Antecedents and Consequences of Customer Experience in Beverage Establishments, Milos Bujisic
Website Interactivity as a Branding Tool for Hotel Websites, Albert Barred Davila
The role of freedom in assessing the relationship between tourism competitiveness and quality of life: The case of Central America, Marketa Kubickova
Managerial Process Of Discount Decision-making In The Lodging Industry: The Role Of Human Agency, Seung Hyun Lee
Customer evaluation of managers' responses to online complaints, Eric Olson
Theses/Dissertations from 2013
An Exploratory Study Of Customer Vulnerability: A Cross-segment Approach, Taryn Aiello
A Sustainability "green" Certification Audit Of Food Service Operations And The Development Of A Restaurant Sustainability Instrument, Hans Hagglund
Gender Dynamics From The Arab World: An Intercultural Service Encounter, Marryam Khan
The Development Of An Eco-gastronomic Tourism (egt) Supply Chain-analyzing Linkages Between Farmer, Restaurants, And Tourists In Aruba., Marcelino Kock
Consumer Engagement In Travel-related Social Media, Xu Li
Guest Satisfaction Analysis Of A Casual Dining Restaurant: A Comparison Of Tourist Vs Non-tourist Satisfaction Scores., Jessica Wickey
Theses/Dissertations from 2012
The Effects Of Corporate Social Responsibility On Service Recovery Evaluations In Casual Dining Restaurants., Heidi Albus
The Role Of Flow In Creating E-loyalty: The Case Of Online Hotel Booking Websites, Anil Bilgihan
Nutritionally Focused Drive-thru Menus And The Impact On Consumer Preferences: A Study Of The Restaurant Industry, Meschelle M. Davis
The Influence Of An Annual Meeting On The Sense Of Community Of Association Members, Their Satisfaction, And Future Intentions, Jee Yeon Hahm
How Does Jay-customer Affect Employee Job Stress And Job Satisfaction?, Gawon Kim
Evaluating The Effectiveness Of The Pga's Professional Gold Management (pgm) Program, David Lane Smiley
The Relationship Between Perceived Personal Fairness, Social Fairness, Hotel Cancellation Policies And Consumer Patronage, Scott J. Smith
International Worker Cultural Adaptation: A Qualitative Study, Luis Romero Valenzuela
Theses/Dissertations from 2011
Attributes Influencing Meeting Planners' Destination Selection A Case Of Orlando, Fl, Adi Hayat
The Synergies Between Tourism Expansion And Development An Analysis Of Economic Growth, Poverty And Human Development In Ecuador, Manuel Antonio Rivera
Hotel Manager Attitudes Toward Environmental Sustainability Practices Empirical Findings From Hotels In Phuket, Thailand, Sivika Saenyanupap
Quantifying the Impacts of the 2007 Economic Crisis on a Local Tourism Industry and Regional Economy, Yun Ying Zhong
Theses/Dissertations from 2010
An Investigation Of Prosocial Rule Breaking Within The Casual Restaurant Industry, Catherine Curtis
General Managers' Perceptions Of Corporate Social Responsibility In Florida Hotels, Judith L. Holcomb
A Blueprint For Planning And Designing Staged-authentic Heritage Attractions In Small Island Nations, Earney F. Lasten
Discounting An Empirical Justification For Its Value In The Lodging Industry, Kelly J. Semrad
Theses/Dissertations from 2009
An Investigation Into Hotel Employees' Perception Of Green Practices, Sun-Hwa Kim
Tourists' Attitudes Toward The Use Of Animals In Tourist Attractions: An Empirical Investigation, Amir Shani
An Examination Of Consumer Experience And Relative Effects On Consumer Values, Andrew Walls
Theses/Dissertations from 2008
Top Management's Perceptions Of Service Excellence And Hospitality: The Case Of Dr. P. Phillips Hospital, Taryn Aiello
Theses/Dissertations from 2007
Proposing An Alternative Framework For Feasibility Studies For Large Public Tourism Investments: A Quantitative Analysis Of The, Marcelinio Kock
Theses/Dissertations from 2006
Assessing The Web-based Destination Marketing Activities: A Relationship Marketing Perspective, Liza Cobos
Event Planners' Ratings Of Destination Selection Variables: A Comparison Between Members Of Three Professional Association Groups, Marta Godlewska
Theses/Dissertations from 2005
Employee Motivation: A Comparison Of Tipped And Non-tipped Hourly Restaurant Employees, Catherine Johnson
Theses/Dissertations from 2004
Assessing The Impact Of Movies Upon An Individual's Image Formation Concerning A Given Destination, Jeeyeon (Jeannie) Hahm
The Impact Of Selected Socio-demographic, Travel-related And Psychogra, Nichakarn Peerapatdit
The Effect Of Internet Booking On The Central Florida Lodging Market O, Scott Smith
Theses/Dissertations from 2002
Career trajectory and goal attainment : the restaurant/bar service industry, Nicole Marie Royer Douglas