Submissions from 2021
Households' Net Financial Wealth as a Determinant of Tourism Demand Cycles: Evidence from US Travel to Selected Caribbean Destinations, Jorge Ridderstaat
COVID-19 and Small Lodging Establishments: A Break-even Calibration Analysis (CBA) Model, Manuel Rivera, Murat Kizildag, and Robertico Croes
Rising from the Ashes of COVID-19 will Need a Sharp Focus on the Numbers, Manuel Rivera, Murat Kizildag, and Robertico Croes
The Relationship Between Career Adaptability, Hope, Resilience, and Life Satisfaction for Hospitality Students in Times of COVID-19, Manuel Rivera, Valeriya Shapoval, and Marcos de Medeiros
Employee-fit and Turnover Intentions: The Role of Job Engagement and Psychological Contract Violation in the Hospitality Industry, Sharjeel Saleem, Muhammad Imran Rasheed, Mehwish Malik, and Fevzi Okumus
Health Tourism in a Developed Country with a Dominant Tourism Market: The Case of the United States' Travellers to Canada, Saba Salehi-Esfani, Jorge Ridderstaat, and Ahmet Ozturk
The COVID-19 Pandemic Effects on the Hospitality Industry Using Social Systems Theory: A Multi-country Comparison, Valeriya Shapoval, Peder Hagglund, Abraham Pizam, Villy Abraham, Mats Carlback, Tobias Nygren, and Riana Madison Smith
The Quality of Gardens Tourism and the Visitor Experience: Differentiating Between First Time and Repeat Visitors, Valeriya Shapoval, Manuel Rivera, and Robertico Croes
COVID-19: Implications for Nature and Tourism, Mark Spalding, Lauretta Burke, and Alan Fyall
Food Waste Reduction and Taking Away Leftovers: Interplay of Food-ordering Routine, Planning Routine, and Motives, Shalini Talwar, Puneet Kaur, Bendegul Okumus, Umair Ahmed, and Amandeep Dhir
A Critical Review and Reconstruction of Perceptual Brand Equity, Asli Tasci
Social Representations of Space Travel: Modeling the Antecedents and Outcomes, Asli D.A. Tasci, Alan Fyall, and Xiaoxiao Fu
An Empirical Modeling of Transformation Process Through Trip Experiences, Asli D.A. Tasci and Maksim Godovykh
A Sporting Chance: Do the Olympic Games Always Have a Positive Impact on the Host Country?, Dr. Asli Tasci, Jeeyeon (Jeannie) Hahm, and Deborah Breiter-Terry
Theme Park Experiences and Customer Emotions, Edwin N. Torres, Wei Wei, and Nan Hua
Negative Affectivity and People's Return Intentions to Hospitality and Tourism Activities: The Early Stages of COVID-19, Edwin Torres, Jorge Ridderstaat, and Wei Wei
No Vacation Needed: An Exploration on Why American Hospitality Workers Won’t Use Up Their Bacation Days, Edwin Torres, Elizabeth A. Yost, and Giulio Ronzoni
The Impact of Wearable Devices on Employee Wellness Programs: A Study of Hotel Industry Workers, Edwin Torres and Tingting (Christina) Zhang
Research Resurgence Amid the Pandemic, Susan Vernon-Devlin
Rosen Library and STARS: Shining a Light on the Past and Illuminating the Future of Hospitality & Tourism Industry Research, Susan Vernon-Devlin and Tim Bottorff
"What if My Experience Was Not What I Expected?": Examining Expectation-Experience (Dis)Confirmation Effects in China's Rural Destinations, Chaohui Wang, Juan Liu, and Tingting Zhang
A Message from Dean Youcheng Wang, Youcheng Wang
Can "Bad" Stressors Spark "Good" Behaviors in Frontline Employees? Incorporating Motivation and Emotion, Jiaxin (Syliva) Want, Xiaoxiao Fu, and Youcheng Wang
A Personal Learning Environment (PLE) Approach to Mobile Teaching and Learning on a Short-term Study Abroad, Wei Wei, Cynthia Mejia, and Ruoxi Qi
Assessing Telemedicine Outcomes with Hospitality Principles, Wei Wei and YunYing (Susan) Zhong
Emotional Solidarity and Destination Loyalty Amid the COVID-19 Pandemic: A Comparison of Two Scales, Kyle Maurice Woosnam, Dongoh Joo, Kayode D. Aleshinloye, and Tara J. Denley
Facial Recognition Check-in Services at Hotels, Feng Zeng Xu, Yun Zhang, Tingting Zhang, and Jing Wang
Creating Memorable Experience in Rural Tourism: A Comparison between Domestic and Outbound Tourists, Shun Ye and Wei Wei
“I have to watch my back”: Exploring Chinese hotel Guests' Generalized Distrust and Coping Behavior, Tianyu Ying, Xiaoyuan Tan, Wei Wei, Yanyan Zheng, Shun Ye, and Moaying Wu
Customers' Risk Perception and Dine-out Motivation During a Pandemic: Insight for the Restaurant Industry, Elizabeth Yost and Yusi Cheng
Financial Recovery Strategies for Restaurants During COVID-19: Evidence From the US Restaurant Industry, Elizabeth Yost, Murat Kizildag, and Jorge Ridderstaat
The Power of Engagement: Understanding Active Social Media Engagement and the Impact on Sales in the Hospitality Industry, Elizabeth Yost, Tingting (Christina) Zhang, and Ruoxi Qi
When Positive Reviews Backfire: The Effect of Review Dispersion and Expectation Disconfirmation on Airbnb Guests' Experiences, Lu Zhang, Wei Wei, Nathaniel D. Line, and Yusi Cheng
Social Distancing: The Effect of Density and Power on Restaurant Consumers, Lu Zhang, Wei Wei, Nathaniel D. Line, and Sean McGinley
Why Hotel Guests Go Mobile, Tingting Zhang
Integrating the Tourist Gaze with the Social Servicescape: Implications for Creating Memorable Theme Park Experiences, Yanyan Zhang, Wei Wei, Nathaniel Line, and Lu Zh
Hospitality and Tourism Student Engagement and Hope During the COVID-19 Pandemic, YunYing (Susan) Zhong, James Busser, Valeriya Shapoval, and Kevin Stephen Murphy
Understanding Online Travel Communities: A Literature Review and Future Research Directions in Hospitality and Tourism, Yuan Zhou, Woo Gon Kim, Bendegul Okumus, and Cihan Cobanoglu
Submissions from 2020
Public Preferences and Willingness to Pay for Invasive Forest Pest Prevention Programs in Urban Areas, Damian C. Adams, Jose R. Soto, John Lai, Francisco J. Escobedo, Sergio Alvarez, and Abu S.M.G. Kibria
Shopping Around: Can Good Corporate Social Responsibility Lead to Positive Service Recoveries?, Heidi Albus and Hee Jung Ro
A New Model to Help Prevent Foodborne Disease, Sergio Alvarez
The Wine Tourist: Motivations, Satisfaction and Behavioral Outcomes, Robin M. Back, Diego Bufquin, and Jeong-Yeol Park
Co-workers, Supervisors and Frontline Restaurant Employees: Social Judgments and the Mediating Effects of Exhaustion and Cynicism, Diego Bufquin
Darden Restaurants: The Role of College Education in the Hospitality Industry, Rick Cardenas and Elizabeth Yost
Situational and Personal Factors Influencing Hospitality Employee Engagement in Value Co-creation, Prakash K. Chathoth, Robert J. Harrington, Eric S. W. Chan, Fevzi Okumus, and Zibin Song
Improving Country and Destination Image Can Bring More American Tourists to Cuba, Suja Chaulagain, Jessica Wiitala, and Xiaoxiao Fu
Seeing Destinations Through Vlogs: Implications for Leveraging Customer Engagement Behavior to Increase Travel Intention, Yusi Cheng, Wei Wei, and Lu Zhang
Tourism's Potential to Benefit Ecuador's Poor, Robertico Croes and Manuel A. Rivera
Bonaire: The First Blue Destination in the Caribbean, Robertico Croes, Manuel Rivera, Kelly Semrad, Valeriya Shapoval, and Mathilda van Niekerk
The "If-Then" Rules Matter More? The Roles of Regulatory Focus and Leader–member Exchange, You-De Dai, Wen-Long Zhuang, Annie Ko, and Fevzi Okumus
Climate Change and Tourist Destinations: Florida's Case, Alan Fyall, Dr. Asli Tasci, Jill Fjelstul, and Roberta Atzori
Does the sequence of presentations matter for academic conferences? An application of the peak-end rule in event management, Maksim Godovykh and Jeeyeon (Jeannie) Hahm
Health outcomes of tourism development: A longitudinal study of the impact of tourism arrivals on residents’ health, Maksim Godovykh and Jorge Ridderstaat
Customer Experience in Tourism: A Review of Definitions, Components, and Measurements, Maksim Godovykh and Asli D. A. Tasci
Satisfaction vs Experienced Utility: Current Issues and Opportunities, Maksim Godovykh and Asli D. A. Tasci
Impact of Error Management Culture on Organizational Performance, Management-team Performance and Creativity in the Hospitality Industry, Priyanko Guchait, Yu Qin, Juan Madera, Nan Hua, and Xingyu Wang
LGBT Events: Sense of Belonging for LGBT Travelers, Jeeyeon (Jeannie) Hahm and Heejung Ro
Sweet Home Alabama: A Great Place to Visit?, Jeeyeon (Jeannie) Hahm and Kimberly Severt
Adventure or Amusement? Image and Identity Challenges for the Aerial Adventure Industry and Implications for Positioning and Policy, Marcus Hansen, Alan Fyall, and Thanasis Spyriadis
Do Loyalty Schemes Benefit Hotel Preferences?, Nan Hua and Wei Wei
Understanding the Impact of COVID-19 Intervention Policies on the Hospitality Labor Market, Arthur Huang, Christos Makridis, Mark Baker, Marcos Medeiros, and Zhishan Guo
Helpful or Harmful? A Double-edged Sword of Emoticons in Online Review Helpfulness, Guei-Hua Huang, Chun-Tuan Chang, Anil Bilgihan, and Fevzi Okumus
Holiday Research: How Academia is Informing a Destination Marketing Organization, Misty Johantgen
Romantic Brand Love in the Luxury Hotel Sector, Juhee Kang
Informing Timeshare Exchange Services on the Drivers of Customer-driven Co-production, Gabriela Lelo de Larrea and Amy M. Gregory
Out With the Old, In With the New: Education in the Hospitality Industry, Louis A. Lenglet and Sebastien Bazin
How Effective are Virtual Reality Experiences as Destination Marketing Tools?, Alessandra Marasco, Piera Buonincontri, Mathilda van Niekerk, Marissa Orlowski, and Fevzi Okumus
Perceived Robotic Server Qualities and Functions Explaining Customer Loyalty in the Theme Park Context, Ady Milman, Asli Tasci, and Tingting (Christina) Zhang
Diamonds: A Hotel's Best Friend?, Michael Nalley, Jeong-Yeol Park, and Diego Bufquin
Florida's Food Truck Industry: Tackling the Food Safety Challenges and Health Risks, Bendegul Okumus and Sevil Sonmez
How Drinking Vessels Influence Customer Taste Perceptions, Marissa Orlowski
The Influence of Social Perceptions on Restaurant Employee Work Engagement and Extra-role Customer Service Behavior: A Moderated Mediation Model, Marissa Orlowski, Diego Bufquin, and Michael E. Nalley
Increasing Health Tourism Spending in the United States, Jorge Ridderstaat and Dipendra Singh
The Role of Hospitality Service Quality in Third Places for the Elderly, Denver E. Severt and Ji-Eun Lee
Service With a Smile: How Organizational Injustice Impacts Emotional Labor, Valeriya Shapoval
The Breakers: How to Make it in Luxury Hospitality Management, Tricia Taylor and Danielle Orchard
Tourist's Delight: How Theme Parks Can Improve Tourism Experience, Edwin Torres and Ady Milman
Corporate Social Responsibility in International Hotel Chains and its Effects on Local Employees: Scale Development and Empirical Testing in China, Chaohui Wang, Runhong Hu, and Tingting (Christina) Zhang
Effects of Professional Identity on Turnover Intention in China's Hotel Employees: The Mediating Role of Employee Engagement and Job Satisfaction, Chaohui Wang, Jiahui Xu, and Tingting (Christina) Zhang
Help Yourself: Are Self-service Technologies Doing Enough to Elicit a Positive Response from Consumers?, Wei Wei, Edwin N. Torres, and Nan Hua
Rethinking Sleep Quality in Fotels: Examining the Risk and Protective Factors Associated with Travel-related Insomnia, Wei Xiong, Meijiao Huang, Bendegul Okumus, and Fang Fan
From Online Community to Offline Travel Companions: Technology-Mediated Trust Building and Ad Hoc Travel Group Decision Making, Chaozhi Zhang, IpKin Anthony Wong, Xin Zhang, and Alan Fyall
What Makes Them Share: Generation Y, Electronic World of Mouth and Brand Success, Tingting Zhang, Behzad Abounia Omran, and Cihan Cobanoglu
Submissions from 2019
Effects of Hotel Website Photographs and Length of Textual Descriptions on Viewers' Emotions and Behavioral Intentions, Diego Bufquin, Jeong-Yeol Park, Robin M. Back, Marco W. W. Nutta, and Tingting Zhang
Estimating the Economic Impact of Vacation Home Rentals in Florida, Robertico R. Croes, Manuel A. Rivera, Kelly J. Semrad, Jorge Ridderstaat, Valeriya Shapoval, and Mehmet Altin
Theme park experience: Factors explaining amount of pleasure from a theme park visit, time allocation for theme park activities, perceived value, queuing quality, satisfaction, and loyalty, Maksim Godovykh, Ady Milman, and Alsi D.A. Tasci
Can, Cup, or Bottle? The Influence of Beverage Vessel on Taste and Willingness to Pay, Sarah LeFebvre and Marissa Orlowski
An Investigation of AAA Diamond Rating Changes on Hotel Performance, Michael E. Nalley, Jeong-Yeol Park, and Diego Bufquin
Servicescape, Positive Affect, Satisfaction and Behavioral Intentions: The Moderating Role of Familiarity, Jeong-Yeol Park, Robin M. Back, Diego Bufquin, and Valeriya Shapoval
When Do They Become Satiated? An Examination of the Relationships Among Winery Tourists' Satisfaction, Repeat Visits and Revisit Intentions, Jeong-Yeol Park, Diego Bufquin, and Robin M. Back
2019 CNSJF: A Tantalizing Entertainment Experience Benefiting Curacao's Economy, Manuel A. Rivera and Robertico R. Croes
A Qualitative Investigation of Micro-entrepreneurship in the Sharing Economy, Tingting Zhang, Diego Bufquin, and Can Lu
Submissions from 2018
An Empirical Investigation on Loan Applications and Fear of Rejection of External Financing in the Foodservice Industry, Mehmet Altin, Murat Kizildag, and Diego Bufquin
Climate Change Denials: Vulnerability and Costs for Florida's Coastal Destinations, Roberta Atzori and Alan Fyall
Tourist Responses to Climate Change: Potential Impacts and Adaptation in Florida's Coastal Destinations, Roberta Atzori, Alan Fyall, and Graham Miller
Leapfrogging to Empowerment and Inclusivity: A South African Hospitality and Tourism Business Perspective, Robin M. Back, Linda L. Lowry, and Elizabeth A. Cartier
The 36th annual EuroCHRIE conference: "EuroCHRIE 2018 – Be Inspired" November 7-9 2018, Dublin, Ireland, Diego Bufquin
The Effects of Architectural Congruence Perceptions on Winery Visitors' Emotions and Behavioral Intentions: The Case of Marqués de Riscal, Diego Bufquin, Robin M. Back, Jeong-Yeol Park, and Marco Nutta
Social Evaluations of Restaurant Managers: The Effects on Frontline Employees' Job Attitudes and Turnover Intentions, Diego Bufquin, Robin B. DiPietro, Marissa Orlowski, and Charles G. Partlow
Differences in Social Evaluations and Their Effects on Employee Job Attitudes and Turnover Intentions in a Restaurant Setting, Diego Bufquin, Robin B. DiPietro, Charles G. Partlow, and Scott J. Smith